### **1. Information We Collect**
We may collect the following types of information:
* **Personal Information**
Name, phone number, email address, age, gender, and emergency contact details during booking or registration.
* **Booking and Payment Data**
Booking history, preferred timings, court selections, game selections, and payment method (via secure third-party payment gateways).
* **Device and Usage Information**
IP address, device type, operating system, application version, browser type, and pages or features accessed on our website or app to improve user experience.
* **Location Data**
We may collect GPS or location data from your device to provide location-based features, such as helping you find and view available courts near your location. Location access is required for these features and is subject to your device permissions.
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### **2. How We Use Your Information**
We use your data to:
* Process court and game bookings and payments.
* Display available courts and games.
* Provide location-based court information.
* Send booking confirmations, reminders, and updates.
* Manage cancellations and booking changes.
* Improve our services and user experience.
* Respond to your queries or support requests.
* Maintain application security and prevent unauthorized activity.
* Inform you about special offers, promotions, or events, where applicable and only if you opt in.
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### **3. Sharing and Disclosure**
We do **not sell or rent** your personal information. We may share data only with:
* Trusted third-party service providers, such as payment gateways, SMS/email services, hosting providers, and notification services, for operational purposes.
* Legal or regulatory authorities when required by law.
* Service providers that help us maintain, secure, and operate our application and booking services.
We share only the information reasonably necessary for the relevant service or legal requirement.
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### **4. Data Security**
We take appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, loss, or disclosure.
We use reasonable technical and organizational safeguards to protect information during transmission and storage.
However, no electronic storage or transmission system can be guaranteed to be completely secure.
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### **5. Cookies and Tracking**
Our website may use cookies and similar technologies to:
* Understand browsing behavior.
* Maintain session information.
* Remember user preferences.
* Analyze traffic and improve performance.
* Improve website functionality and security.
You may disable cookies in your browser settings, but doing so may limit certain functionality.
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### **6. Your Rights**
Subject to applicable law, you have the right to:
* Access the personal data we hold about you.
* Request corrections to your information.
* Request deletion of your personal information.
* Withdraw consent where processing is based on consent.
* Opt out of promotional communications.
To exercise these rights, contact us using the information below. We may verify your identity before processing certain requests.
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### **7. Account and Data Deletion**
If you wish to delete your Suvidha Court account or request deletion of your personal information, you may contact us using the contact details provided below.
We will process valid deletion requests subject to applicable legal, regulatory, accounting, security, and legitimate business requirements.
Certain information may be retained where required by law or reasonably necessary for fraud prevention, dispute resolution, or maintaining transaction records.
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### **8. Location Permission**
Suvidha Court requires location access to provide location-based court discovery and related services.
Location information may be used to:
* Help identify courts near your location.
* Display location-relevant court information.
* Improve court discovery and booking functionality.
Suvidha Court does **not require camera access** and does not access your camera, photographs, videos, or device gallery for its court viewing and booking services.
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### **9. Children’s Privacy**
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without appropriate parental or guardian consent where required by applicable law.
If you believe that a minor has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
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### **10. Changes to This Policy**
We may update this Privacy Policy from time to time.
Changes will be posted on our website or application with the revised effective date. We encourage users to periodically review this Privacy Policy.
Continued use of our services after changes are posted indicates acceptance of the updated Privacy Policy, to the extent permitted by applicable law.
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### **11. Contact Us**
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
**Suvidha Court**
Kothagudem, Telangana, India
**Phone:** 9030650065
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**Last Updated: 21st August 2026**
